Terms of service

We are not responsible for transom numbers that are installed incorrectly. We are responsible for providing transom numbers to install. You may want to consider hiring a handyman to install to ensure its perfect. You only have one try, the numbers can not be peeled up and reinstalled. We do not issue refunds for transom numbers that are installed crooked or incorrectly. You are provided with perfectly prepared transom address numbers, ready to install, both straight and level. Please take note of if your transom window is level, sometimes they are not and you may want to install your transom numbers visually level vs. accurately level.

We do not issue refunds. Deposits are not refunded, they serve as a kill fee if the client terminates the job. Payment of invoices for finished works denotes acceptance by the client of the work done, so no refund is issued.

We are not responsible for lost or damaged packages. Transom numbers may vary in size ever so slightly.

We may use work done for clients for promotional purposes only. This includes but is not limited to for use on our social media accounts, websites and printed promotional materials. Client accepts this and releases The Agency from any liability associated with this.

Shipping Policy:
We ship items out as soon as possible, but this will not always be the same day as your order. Delivery delays can occasionally occur. All sales are final. Most items are shipped USPS, UPS and FedEx Ground. The buyer is responsible for providing an address that these carriers recognize as a deliverable address. Clifford Ross Enterprises, Inc is not responsible for lost or stolen packages. We are not responsible for insuring shipped packages. If items need to be reshipped due to lost or damaged during transit, all shipping costs incurred are to be paid by the buyer.